I have met many successful and unsuccessful people. There are some differences between the two. One of the biggest differences is personality. Successful people tend to have great people skills. They are kind, friendly, and patient.
In general, many people have a tendency to focus on professional skills such as accounting, law, marketing, economics, engineering, linguistics, etc. Some of them are highly proud of their abilities. But it is not enough to do business well.
To increase sales, you need to have good relations with others who are customers, coworkers, partners, etc. You’d better cooperate with these people to expand your business. Even if you have great professional skills, you cannot succeed without other people’s help. All businesses are composed of various human relationships. If you want to sell something, you have to be trusted by a customer. Therefore, people skills are very important to succeed in business. If you have the skills, you can also get help from others’ professional skills.